Notice of Year-End and New Year Business Hours
Dear our value customers, we would like you to inform about our year-end and new year business hours.
About Orders
Orders are accepted 24 hours a day, 365 days a year.
※ Depending on the timing of your order, items may sell out on other marketplaces first. Thank you for your understanding.
※ Changes or cancellations after an order is placed cannot be accepted.
Holiday Closure
Wednesday, December 31, 2025 – Sunday, January 4, 2026
Orders placed by 6:00 AM on Thursday, December 25 will be shipped within the year.
Orders placed after 6:00 AM on Thursday, December 25 and during the holiday period will be processed sequentially starting Monday, January 5.
Please note that depending on the number of orders received during the closure, shipping may be slightly delayed after business resumes.
Delivery delays may also occur due to traffic restrictions or road conditions caused by snow or weather.
After shipment, please check the delivery status using the shipping carrier’s tracking service.
We apologize for any inconvenience this may cause and appreciate your understanding.
About Inquiries
Email, Fax, and Message Board Support
Support Unavailable:
Wednesday, December 31, 2025 – Friday, January 2, 2026
Support Resumes:
Saturday, January 3, 2026
Emails and inquiries received after 5:00 PM on Tuesday, December 30 and during the holiday period will be responded to sequentially starting January 3.
Depending on the volume of inquiries received during the closure, responses may be delayed after support resumes.
Please note that orders placed outside the online shop (via email or fax) during the closure period cannot be confirmed immediately. As a result, items may sell out on the other platform. Thank you for your understanding.